Use case · Installed-base monitoring for machine builders

See how your machines run at your customers. Without their IT.

Once a machine leaves your floor, how it is used disappears from view. A Sensin Via Gateway on each machine sends run hours, utilisation and energy over its own 4G, so your service and sales teams work from real figures, and you can offer monitoring as a service under your own name.

  • Machine builders
  • OEMs
  • Own 4G per machine
  • Your brand
  • Recurring service
The situation

The installed base is out of sight

  • No view after delivery. How, and how much, delivered machines are used stays invisible.
  • Customer IT says no. Remote connectivity through the customer’s network means reviews, delays and refusals.
  • Service stays reactive. Revenue after the sale depends on breakdowns and phone calls.
  • Sales cases without numbers. Replacement and expansion rest on brochures, not on measured use.
The outcome

Your fleet, in one view

  • Run hours, utilisation and energy per machine, across all your customers.
  • Service planned on real use, not on the calendar or on the next breakdown.
  • Sales cases with figures: measured use of older machines makes the case for new ones.
  • A recurring service line, under your brand, that your customers pay for monthly.
Where the data comes from

This runs on measured data. There are three ways to get it, and only the third involves buying anything from us.

  1. 01

    Data you already have

    A historian, SCADA, submeters, your own exports — often more than people expect.

  2. 02

    Data from a supplier

    Your machine builder's, your energy supplier's, your grid operator's.

  3. 03

    Sensin Via

    When neither exists, we install the measurement and run it as a service.

How it is built

One gateway per machine, your customer’s network untouched

  1. Each delivered machine
    • Machine control
    • Energy meter
    • Drives
    • Sensors
  2. Via Gateway
    • One per machine
    • Own 4G
    • Remotely managed
  3. Sensin cloud
    • Fleet view
    • Run hours
    • Energy
  4. Your service team
    • Your customer
Customer IT network

Not needed

Fitted at delivery or as a retrofit. Your customer’s IT stays out of it, and you see the whole fleet in one place.

Built before, at scale

Assembly factories worldwide

Several factories across the world, monitored on one cloud platform.

A machine manufacturer

A fully in-house developed platform to monitor their machines remotely.

Remote energy installations

All operational data from five offshore installations, built in six months in a highly regulated NIS2 environment.

How it runs

From a pilot fleet to a standard option

  1. 01

    Select

    A few willing customers and 5–10 delivered machines.

  2. 02

    Fit

    Gateway on each machine, prepared and labelled. No change to the customer network.

  3. 03

    See

    Fleet view for your service and sales teams, and a view for each customer.

  4. 04

    Learn

    Which figures your teams and customers actually use.

  5. 05

    Standardise

    Offer it with every new machine, as standard or as an option.

The offer

A pilot fleet, then a fleet subscription

01

Pilot fleet

Fixed fee, fixed scope.

  • 5–10 machines at a few customers
  • Gateways prepared, fitted and managed
  • Review of what the fleet data shows
02

Fleet subscription

Per machine, per month.

  • Gateway, 4G and platform as one service
  • Fleet view and customer views
  • Your branding, if you want it
03

Extensions

Added when you need them.

  • Controller data and status
  • Condition trends that flag wear early
  • Commands to machines, after a security review
  • Links to your CRM or service system
What it gives you

For service

Visits planned on run hours and trends, and first-time fixes because you know what happened.

For sales

Replacement and upgrade proposals based on the customer’s own measured use.

For your customer

Their own figures on utilisation and energy, included with the machine.

Who it is for
  • Machine builders and OEMs with a growing installed base at many customers.
  • Equipment rental companies that need to know where and how their machines run.
  • Integrators that deliver and service lines for others.
Built from
Hardware
Sensin Via Gateway, one per machine
Data
Modbus TCP from control, meters and drives
Connectivity
Own 4G, managed multi-carrier SIM or eSIM
Platform
Sensin cloud: fleet view, customer views
Branding
Sensin or your own name

Start with a pilot fleet.

Pick a few customers and machines. We prepare, fit and manage the gateways, and review the results with you.

hello@sensin.io

Reflection

This pays for itself on a fleet, not on a handful of machines. Below roughly twenty units in the field the subscription is hard to justify, and a yearly service visit tells you most of what the data would.